Why Is Accessibility Good?

How are we affected?
  • About 1.85 million people in Ontario (that’s 15.5% of the population) have a disability.
  • 47.2% of people over the age of 65 have disabilities.
Are you missing potential customers?
  • Predictions are that the number of people with disabilities will continue to grow as our population ages.
  • Don’t lose this major market group to your competitors!
You want to do business with this growing population of people with disabilities because they:
  • live with, work with, and influence the rest of our population – on average, 5 or 6 other people, such as colleagues, family members, business owners and other service providers.
  • are loyal customers and consumers – they’ll recommend your quality product or service.
As business owners and service providers, you have a common goal.
  • You want happy, satisfied customers whose needs are met.
  • You want customers to feel comfortable and welcome to come back time and time again.
  • If you do your job well, you can expect these customers to refer their friends, co-workers and family members.
  • Loyal customers and their families and relatives are the best customers you can have and the ones you want to keep.
  • As our population ages, think about the fact that more of your existing loyal customers and potential new customers will be people with disabilities, their families, their friends and their caregivers.
  • Smart businesses will recognize the need for accessibility and make sure that consumers who shop, work or do business with them are satisfied.
  • They will ensure that the barriers that may prevent customers from enjoying access to products, services and employment are eliminated and removed.
Source: Ministry of Community and Social Services

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Opening Doors to Dignity

We promote equal access for people with physical disabilities to services, transportation, buildings, businesses, stores, and services.

We advocate that people with physical disabilities should receive the same respect and consideration that able-bodied people receive.

We remove attitudinal and systemic barriers that persons with physical disabilities must handle on a daily basis by educating and talking with able-bodied people.